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74 Resultados Encontrados Subscrever aos resultados de pesquisa
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Imagem da capa para Dynamic perspectives on globalization and sustainable business in Asia
Dynamic perspectives on globalization and sustainable business in Asia
Imagem da capa para Bank 4.0 : banking everywhere, never at a bank
Bank 4.0 : banking everywhere, never at a bank
Imagem da capa para 價值主張年代 : 設計思考X顧客不可或缺的需求=成功商業模式的獲利核心
價值主張年代 : 設計思考X顧客不可或缺的需求=成功商業模式的獲利核心
Imagem da capa para Mapping experiences : a guide to creating value through journeys, blueprints, and diagrams
Mapping experiences : a guide to creating value through journeys, blueprints, and diagrams
Imagem da capa para Service design for business : a practical guide to optimizing the customer experience
Service design for business : a practical guide to optimizing the customer experience
Imagem da capa para On the frontline in Macao : casino employees, informal learning, & customer service
On the frontline in Macao : casino employees, informal learning, & customer service
Imagem da capa para An anthropology of services : toward a practice approach to designing services
An anthropology of services : toward a practice approach to designing services
Imagem da capa para Surprise! : the secret to customer loyalty in the service sector
Surprise! : the secret to customer loyalty in the service sector
Imagem da capa para Be your customer's hero : real-world tips & techniques for the service front lines
Be your customer's hero : real-world tips & techniques for the service front lines
Imagem da capa para The experience : the 5 principles of Disney service and relationship excellence
The experience : the 5 principles of Disney service and relationship excellence
Limitar Resultados da Pesquisa
Language
Autor
Goodman, John A.
(2)
Lucas, Robert W.
(2)
Michelli, Joseph A., 1960-
(2)
Adamson, Allen P.
(1)
Albrecht, Steve, 1963-
(1)
Format
Assunto
Customer services
(33)
Customer relations
(10)
Consumer satisfaction
(5)
Customer services.
(5)
Customer relations -- Management
(4)
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Library
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