Search Results for Customer services

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13 Resultados Encontrados

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Bank 4.0 : banking everywhere, never at a bank

King, Brett.

Banks and banking -- Customer services. Financial services industry -- Technological innovations.

Singapore : Marshall Cavendish, 2018.

Books

9789814771764

價值主張年代 : 設計思考X顧客不可或缺的需求=成功商業模式的獲利核心

Osterwalder, Alex, 著

商業管理策略規劃顧客關係管理

台北市 : 天下雜誌, 2017

Books

4717211022504

Service design for business : a practical guide to optimizing the customer experience

Reason, Ben, 1972-

Customer services. Customer relations.

Hoboken, N.J. : John Wiley & Sons, c2016.

Books

9781118988923

The experience : the 5 principles of Disney service and relationship excellence

Loeffler, Bruce.

Customer services. Customer relations. Consumer satisfaction. Walt Disney Company -- Customer services.

Hoboken, New Jersey : Wiley, c2015.

Books

9781119028659

Library security : better communication, safer facilities

Albrecht, Steve, 1963-

Libraries -- Security measures. Library buildings -- Safety measures.

Chicago : ALA Editions, an imprint of the American Library Association, 2015.

Books

9780838913307

Service mining : framework and application

Chang, Wei-Lun.

Customer services -- Data processing.

New York : Business Expert Press, 2014.

Books

9781606495742

Profiting from services and solutions : what product-centric firms need to know

Zeithaml, Valarie A.

Service industries Manufacturing industries Production management New products

New York, NY : Business Expert Press, 2014

Books

9781606497487

卓越服務 : 使客戶服務從平庸到卓越的七個簡單方法

Curtin,Steve, 作

銷售

北京 : 企業管理出版社, 2014

Books

9787516407318

The Zappos experience : 5 principles to inspire, engage, and wow

Michelli, Joseph A., 1960-

Zappos.com (Firm) -- Management Customer service Mail-order business -- Management Electronic commerce -- Management Retail trade -- Management

New York : McGraw-Hill, c2012

Books

9780071749589

Imagem da capa para The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers

The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers

Soudagar, Reza

Consumer satisfaction Customer relations -- Management Customer services -- Technological innovations

New York [etc.] : McGraw-Hill, 2012

Books

9780071786973

Customer service management training 101 : quick and easy techniques that get great results

Evenson, Renee, 1951-

Customer services -- Management Executives -- Training of Time management Leadership Communication in management

New York [etc.] : AMACOM, 2012

Books

9780814417157

Open services innovation : rethinking your business to grow and compete in a new era

Chesbrough, Henry, 1956-

Customer services Technological innovations Recessions -- History -- 21st century

San Francisco, CA : Jossey-Bass, 2011

Books

9780470905746

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