Total quality management
Title:
Total quality management
Author:
Besterfield, Dale H.
ISBN:
9780130993069
9780131228092
Edition:
3rd ed.
Publication Information:
New Jersey : Prentice Hall, 2003
Physical Description:
640 p.
General Note:
Includes bibliographical references and index
Subject:
| Total quality management |
| Quality control -- Standards |
| ISO 9000 Series Standards |
| ISO 14000 Series Standards |
| Management |