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Five star service, one star budget : how to create magic moments for your customers that get you noticed, remembered and referred 的封面图片
Five star service, one star budget : how to create magic moments for your customers that get you noticed, remembered and referred
10 clowns don't make a circus : ... and 249 other critical management success strategies 的封面图片
10 clowns don't make a circus : ... and 249 other critical management success strategies
消失吧!奧客 : 打通客服關節60招 的封面图片
消失吧!奧客 : 打通客服關節60招
Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any situation 的封面图片
Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any situation
Branded customer service : the new competitive edge 的封面图片
Branded customer service : the new competitive edge
Supply chain management : strategy, planning, and operation 的封面图片
Supply chain management : strategy, planning, and operation
The buzz : 50 little things that make a big difference to delivering world-class customer service 的封面图片
The buzz : 50 little things that make a big difference to delivering world-class customer service
The innovator's solution : creating and sustaining successful growth 的封面图片
The innovator's solution : creating and sustaining successful growth
Connecting with customers : how to sell, service, and market the travel product 的封面图片
Connecting with customers : how to sell, service, and market the travel product
Customer service : building successful skills for the twenty-first century 的封面图片
Customer service : building successful skills for the twenty-first century
Selling services 的封面图片
Selling services
Calming upset customers : staying effective during unpleasant situations 的封面图片
Calming upset customers : staying effective during unpleasant situations
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語言
著者
Goodman, John A.
(2)
Lucas, Robert W.
(2)
Michelli, Joseph A., 1960-
(2)
Adamson, Allen P.
(1)
Albrecht, Steve, 1963-
(1)
格式
主題
Customer services
(33)
Customer relations
(10)
Consumer satisfaction
(5)
Customer services.
(5)
Customer relations -- Management
(4)
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