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The Apple experience : secrets to building insanely great customer loyalty 的封面图片
The Apple experience : secrets to building insanely great customer loyalty
The Zappos experience : 5 principles to inspire, engage, and wow 的封面图片
The Zappos experience : 5 principles to inspire, engage, and wow
The social media strategist : build a successful program from the inside out 的封面图片
The social media strategist : build a successful program from the inside out
The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers 的封面图片
The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers
Customer service management training 101 : quick and easy techniques that get great results 的封面图片
Customer service management training 101 : quick and easy techniques that get great results
Open services innovation : rethinking your business to grow and compete in a new era 的封面图片
Open services innovation : rethinking your business to grow and compete in a new era
Please every customer : delivering stellar customer service across cultures 的封面图片
Please every customer : delivering stellar customer service across cultures
Customer service : new rules for a social media world 的封面图片
Customer service : new rules for a social media world
Flip the funnel : how to use existing customers to gain new ones 的封面图片
Flip the funnel : how to use existing customers to gain new ones
Outstanding! : 47 ways to make your organization exceptional 的封面图片
Outstanding! : 47 ways to make your organization exceptional
Empowered : unleash your employees, energize your customers, transform your business 的封面图片
Empowered : unleash your employees, energize your customers, transform your business
Brilliant customer service 的封面图片
Brilliant customer service
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語言
著者
Goodman, John A.
(2)
Lucas, Robert W.
(2)
Michelli, Joseph A., 1960-
(2)
Adamson, Allen P.
(1)
Albrecht, Steve, 1963-
(1)
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主題
Customer services
(33)
Customer relations
(10)
Consumer satisfaction
(5)
Customer services.
(5)
Customer relations -- Management
(4)
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