E-service : 24 ways to keep your customers when the competition is just a click away
題名:
E-service : 24 ways to keep your customers when the competition is just a click away
著者:
Zemke, Ron
Connellan, Tom
ISBN（國際標準書號）:
9780814406069
出版資訊:
New York[etc.] : Amacom, c2001
規格:
341 p.
主題:
| Customer services |
| Internet marketing |
| Marketing |
| Electronic commerce |