The customer service : pocketbook
題名:
The customer service : pocketbook
著者:
Newby, Tony
McManus, Sean
ISBN（國際標準書號）:
9781903776001
版本:
2nd ed.
出版資訊:
Hants : Management Pocketbooks, 2002
規格:
103, [6] p.
叢書:
The management pocketbook series
叢書題名:
The management pocketbook series
主題:
| Customer services -- Handbooks, manuals, etc. |