"Psychosocial risks represent one of the key priorities in health and safety in the modern workplace in Europe, and a number of actions have been taken in the EU policy arena to promote the correct handling of psychosocial risks in EU Member States. The effective translation of policies into practice requires activating capacities at macro level (national/regional) as well as at company level. The findings of this report shed more light on the key drivers and barriers that impact current practice in European enterprises, and they also point to a number of priorities that should be addressed to enhance the management of psychosocial risk. The report exploits the rich data that EU-OSHA ESENER collected in 2009 through 36,000 telephone interviews with managers and worker representatives in establishments with 10 or more employees across 31 countries. Following up on the initial descriptive overview of results published in 2010, this report is based on a more focused in-depth investigation of the data and comprises one of four 'secondary analysis' studies that are being published together with a summary available in 26 languages. The findings suggest that a good OSH culture with workers' involvement and business case (absenteeism rate) work together with legislative obligations as significant drivers for psychosocial risk management in an enterprise. In terms of barriers, there is a need to provide companies with technical support and guidelines, and, especially for those already involved in the process of managing psychosocial risks, with knowledge on how to deal sensitively with psychosocial issues and how to plan and manage available resources."--Foreword.