Communication the Cleveland Clinic way : how to drive a relationship-centered strategy for superior patient experience
題名:
Communication the Cleveland Clinic way : how to drive a relationship-centered strategy for superior patient experience
著者:
Boissy, Adrienne.
Gilligan, Timothy.
ISBN(國際標準書號):
9780071845342
版本:
1st ed.
出版資訊:
New York : McGraw-Hill Education, c2016.
規格:
xxiii, 259 p. : ill., portraits ; 24 cm
主題:
Medical personnel and patient. |
Patient-centered health care. |
Interpersonal communication. |
Physician and patient. |
Medical ethics. |