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Calming upset customers : staying effective during unpleasant situations 的封面图片
Calming upset customers : staying effective during unpleasant situations
Managing service level quality across wireless and fixed networks 的封面图片
Managing service level quality across wireless and fixed networks
Beans : four principles for running a business in good times or bad : a business fable taken from real life 的封面图片
Beans : four principles for running a business in good times or bad : a business fable taken from real life
Services marketing in Asia : managing people, technology and strategy 的封面图片
Services marketing in Asia : managing people, technology and strategy
Customer relationship management 的封面图片
Customer relationship management
The customer service : pocketbook 的封面图片
The customer service : pocketbook
Breakaway : deliver value to your customers-fast! 的封面图片
Breakaway : deliver value to your customers-fast!
Customer relationship management : the ultimate guide to the efficient use of CRM 的封面图片
Customer relationship management : the ultimate guide to the efficient use of CRM
E-service : 24 ways to keep your customers when the competition is just a click away 的封面图片
E-service : 24 ways to keep your customers when the competition is just a click away
客服信函 的封面图片
客服信函
Managing the guest experience in hospitality 的封面图片
Managing the guest experience in hospitality
Customer service for dummies 的封面图片
Customer service for dummies
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語言
著者
Goodman, John A.
(2)
Lucas, Robert W.
(2)
Michelli, Joseph A., 1960-
(2)
Adamson, Allen P.
(1)
Albrecht, Steve, 1963-
(1)
格式
主題
Customer services
(33)
Customer relations
(10)
Consumer satisfaction
(5)
Customer services.
(5)
Customer relations -- Management
(4)
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