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The finishing touch : how to build world-class customer service 的封面图片
The finishing touch : how to build world-class customer service
Outstanding! : 47 ways to make your organization exceptional 的封面图片
Outstanding! : 47 ways to make your organization exceptional
別和刺蝟亂說話 : 20個讓顧客開心買單的關鍵服務 的封面图片
別和刺蝟亂說話 : 20個讓顧客開心買單的關鍵服務
Super service : seven keys to delivering great customer service...even when you don't feel like it!...even when they don't deserve it! 的封面图片
Super service : seven keys to delivering great customer service...even when you don't feel like it!...even when they don't deserve it!
Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits 的封面图片
Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits
Get content get customers : turn prospects into buyers with content marketing 的封面图片
Get content get customers : turn prospects into buyers with content marketing
服務聖經101 : 你一定要學的顧客服務技巧 的封面图片
服務聖經101 : 你一定要學的顧客服務技巧
客服聖經 的封面图片
客服聖經
The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company 的封面图片
The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company
Do the right thing : how dedicated employees create loyal customers and large profits 的封面图片
Do the right thing : how dedicated employees create loyal customers and large profits
What's the secret? : to providing a world-class customer experience 的封面图片
What's the secret? : to providing a world-class customer experience
How Toyota became #1 : leadership lessons from the world's greatest car company 的封面图片
How Toyota became #1 : leadership lessons from the world's greatest car company
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語言
著者
Goodman, John A.
(2)
Lucas, Robert W.
(2)
Michelli, Joseph A., 1960-
(2)
Adamson, Allen P.
(1)
Albrecht, Steve, 1963-
(1)
格式
主題
Customer services
(33)
Customer relations
(10)
Consumer satisfaction
(5)
Customer services.
(5)
Customer relations -- Management
(4)
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