Dealing with difficult people
題名:
Dealing with difficult people
著者:
Osborne, Christina
ISBN（國際標準書號）:
9780751312898
出版資訊:
London : Dorling Kindersley, 2002
規格:
72 p. : ill. ; 18 cm
叢書:
Essential managers
叢書題名:
Essential managers
一般附註:
Includes bibliographical references and index
主題:
| Problem employees |
| Employees -- Counseling of Personnel management |
| Supervision of employees |
| Conflict management |
| Customer relations |
| Interpersonal relations |