Leading the Malcolm Baldrige way
題名:
Leading the Malcolm Baldrige way
著者:
Kendall, Kay.
Bodinson, Glenn.
ISBN(國際標準書號):
9781259588662
出版資訊:
New York : McGraw-Hill, c2017.
規格:
x, 228 p. : ill. ; 24 cm
內容:
An introduction to Baldrige -- Why employee engagement matters -- Organizational culture and how it impacts employee engagement -- Drivers of employee engagement -- Using data to drive engagement -- When you're already a pretty good organization -- Maintaining momentum when facing a downturn -- The challenges of being a very large organization -- The challenges of being a very small organization -- Getting all of the senior leaders on board -- Confronting a culture of entitlement -- Employee engagement and the bottom line -- Common characteristics of the leaders of Baldrige award winning organizations -- Lessons learned about the journey -- Other benefits of preparing an application : teamwork and -- Leadership development -- Accelerating excellence.
主題:
Malcolm Baldrige National Quality Award. |
Total quality management. |
Leadership. |
Organizational effectiveness. |
Corporate culture. |
Baldrige, Malcolm, 1922-1987. |