Soudagar, Reza
主题
Consumer satisfaction Customer relations -- Management Customer services -- Technological innovations
出版信息
New York [etc.] : McGraw-Hill, 2012
圖書
ISBN
9780071786973
Faust, Mark
主题
Leadership Strategic planning Consumer satisfaction Industrial management -- Technological innovations
出版信息
Pompton Plains, NJ : Career Press, c2011
圖書
ISBN
9781601631626
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