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Open services innovation : rethinking your business to grow and compete in a new era 的封面图片
Open services innovation : rethinking your business to grow and compete in a new era
...And the clients went wild! : how savvy professionals win all the business they want 的封面图片
...And the clients went wild! : how savvy professionals win all the business they want
7 tenets of Taxi Terry : how every employee can create and deliver the ultimate customer experience 的封面图片
7 tenets of Taxi Terry : how every employee can create and deliver the ultimate customer experience
Flip the funnel : how to use existing customers to gain new ones 的封面图片
Flip the funnel : how to use existing customers to gain new ones
The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company 的封面图片
The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company
10 clowns don't make a circus : ... and 249 other critical management success strategies 的封面图片
10 clowns don't make a circus : ... and 249 other critical management success strategies
Branded customer service : the new competitive edge 的封面图片
Branded customer service : the new competitive edge
The complete idiot's guide to great customer service 的封面图片
The complete idiot's guide to great customer service
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