Kalbach, James.
主题
Information visualization. Consumer satisfaction. Consumer satisfaction -- Evaluation.
出版信息
Beijing : O'Reilly, c2016.
圖書
ISBN
9781491923535
Gallo, Carmine
主题
Customer services Consumer satisfaction Creative thinking
出版信息
New York : McGraw-Hill, c2012
圖書
ISBN
9780071793209
Reichheld, Frederick F.
主题
Constomer relations Consumers Job satisfaction Labor productivity Loyalty
出版信息
Boston, MA : Harvard Business School Pres, c2001
圖書
ISBN
9781578516872
Scitovsky, Tibor
主题
Consumers Marketing -- Research Motivation (Psychology) -- Research
出版信息
New York [etc.] : Oxford University Press, 1992
圖書
ISBN
9780195073478
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