Measuring leadership development : quantify your program's impact and ROI on organizational performance
题名:
Measuring leadership development : quantify your program's impact and ROI on organizational performance
著者:
Phillips, Jack J., 1945-
Phillips, Patricia Pulliam
Ray, Rebecca
ISBN:
9780071781206
出版信息:
New York [etc.] : McGraw-Hill, 2012
规格:
xii, 335 p. ; 24 cm
一般附注:
Includes bibliographical references and index
内容:
Leadership development has never been more critical -- Failure and success of leadership development -- Leadership development and the ROI methodology -- Business alignment and preparation for ROI -- Data collection issues -- Isolating the effects of the program : tackling the attribution issue -- Converting data to money -- Leadership development costs and ROI -- Measuring intangibles -- Communicating and using evaluation data -- Taking a sensible approach to ROI -- Case study : ROI in business coaching (Nations Hotel Corporation) -- Case study : measuring ROI in leadership development (Global Car Rental) -- Case study : measuring ROI in leadership development (Linear Network Systems).
主题:
| Leadership |
| Organizational effectiveness |
| Rate of return |
| Leadership -- Case studies |
| Organizational effectiveness -- Case studies |
| Rate of return -- Case studies |