How to tell anyone anything : breakthrough techniques for handling difficult conversations at work
题名:
How to tell anyone anything : breakthrough techniques for handling difficult conversations at work
著者:
Gallagher, Richard S.
ISBN:
9780814410158
出版信息:
New York [etc.] : AMACOM American Management Association, 2009
规格:
xvii, 217 p. ; 23 cm
一般附注:
Includes index
主题:
| Business communication |
| Interpersonal communication |
| Conflict management |
| Conversation |