Dealing with difficult people
题名:
Dealing with difficult people
著者:
Osborne, Christina
ISBN:
9780751312898
出版信息:
London : Dorling Kindersley, 2002
规格:
72 p. : ill. ; 18 cm
系列:
Essential managers
系列题名:
Essential managers
一般附注:
Includes bibliographical references and index
主题:
| Problem employees |
| Employees -- Counseling of Personnel management |
| Supervision of employees |
| Conflict management |
| Customer relations |
| Interpersonal relations |