The 4th secret of the one minute manager : a powerful way to make things better
题名:
The 4th secret of the one minute manager : a powerful way to make things better
著者:
Blanchard, Ken
Mcbride, Margret
ISBN:
9780061470318
版:
1st ed.
出版信息:
New York, NY : William Morrow, c2003
规格:
xi, 124 p. ; 23 cm
摘要:
Offers a step-by-step primer on using appropriate apologies as a means of improving company integrity and employee morale.
主题:
| Apologizing |
| Leadership |
摘要:
Offers a step-by-step primer on using appropriate apologies as a means of improving company integrity and employee morale.