Communication the Cleveland Clinic way : how to drive a relationship-centered strategy for superior patient experience
题名:
Communication the Cleveland Clinic way : how to drive a relationship-centered strategy for superior patient experience
著者:
Boissy, Adrienne.
Gilligan, Timothy.
ISBN:
9780071845342
版:
1st ed.
出版信息:
New York : McGraw-Hill Education, c2016.
规格:
xxiii, 259 p. : ill., portraits ; 24 cm
主题:
| Medical personnel and patient. |
| Patient-centered health care. |
| Interpersonal communication. |
| Physician and patient. |
| Medical ethics. |