Kalbach, James.
主题
Information visualization. Consumer satisfaction. Consumer satisfaction -- Evaluation.
出版信息
Beijing : O'Reilly, c2016.
圖書
ISBN
9781491923535
Reason, Ben, 1972-
主题
Customer services. Customer relations.
出版信息
Hoboken, N.J. : John Wiley & Sons, c2016.
圖書
ISBN
9781118988923
Albrecht, Steve, 1963-
主题
Libraries -- Security measures. Library buildings -- Safety measures.
出版信息
Chicago : ALA Editions, an imprint of the American Library Association, 2015.
圖書
ISBN
9780838913307
Gallo, Carmine
主题
Customer services Consumer satisfaction Creative thinking
出版信息
New York : McGraw-Hill, c2012
圖書
ISBN
9780071793209
Shankman, Peter
主题
Customer services Internet marketing Social media Online social networks
出版信息
Indianapolis, Ind. : Que, c2011
圖書
ISBN
9780789747099
Gee, Val
主题
Customer services Customer relations
出版信息
New York [etc.] : McGraw-Hill, 2009
圖書
ISBN
9780071625791
Parker, James F. (James Francis), 1947-
主题
Southwest Airlines Co. -- Management Airlines -- United States -- Management Customer relations -- United States Customer services -- United States
出版信息
Upper Saddle River, N.J. : Pearson Education, 2008
圖書
ISBN
9780132763578
Magee, David, 1965-
主题
Toyota Jidosha Kabushiki Kaisha -- Management Automobile industry and trade -- Japan -- Management -- Case studies Automobile industry and trade -- United States -- Management -- Case studies Leadership -- Case studies Customer services -- Case studies
出版信息
New York : Portfolio, 2007
圖書
ISBN
9781591842293
Bacal, Robert
主题
Customer services Customer services -- Terminology
出版信息
New York [etc.] : McGraw-Hill, c2005
圖書
ISBN
9780071444538
Chopra, Sunil
主题
Marketing channels -- Management Delivery of goods -- Management Physical distribution of goods -- Management Customer services -- Management Industrial procurement
出版信息
Upper Saddle River, NJ : Pearson Prentice Hall, c2004
圖書
ISBN
9780131217454
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