???? Social service SirsiDynix Enterprise https://webpac.library.gov.mo/client/zh_TW/webpac/webpac/qu$003dSocial$002bservice$0026te$003dILS$0026ps$003d300$0026isd$003dtrue?dt=list 2024-09-28T08:17:15Z ???????????? = Social service agencies in Macau ent://SD_ILS/0/SD_ILS:457322 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ????&#160;?? : ???????????, 1987-<br/>???&#160;??<br/> Customer service : new rules for a social media world ent://SD_ILS/0/SD_ILS:304513 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Shankman, Peter<br/>??&#160;Customer services&#160;Internet marketing&#160;Social media&#160;Online social networks<br/>????&#160;Indianapolis, Ind. : Que, c2011<br/>???&#160;??<br/>ISBN????????&#160;9780789747099<br/> ????????????? ent://SD_ILS/0/SD_ILS:298672 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;???, ??<br/>??&#160;???? -- ?? -- ??&#160;?? -- ?? -- ??<br/>????&#160;?? : ??????????, 2009<br/>???&#160;??<br/>ISBN????????&#160;9789993796688<br/> ?????????????? : ?????? ent://SD_ILS/0/SD_ILS:188984 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;???, ?<br/>??&#160;???? -- ??&#160;???? -- ??<br/>????&#160;?? : ?????????, ?? : ????? 2013<br/>???&#160;??<br/>ISBN????????&#160;9787509726587<br/> ?????????????? : ?????? ent://SD_ILS/0/SD_ILS:210951 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;???, ?<br/>??&#160;?? -- ??&#160;???? -- ??<br/>????&#160;?? ; ?? : ?????? : ?????, 2013<br/>???&#160;??<br/>ISBN????????&#160;9789993710912<br/> Social protection in the member states of the European Union, of the European Economic Area and in Switzerland ent://SD_ILS/0/SD_ILS:382575 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;MISSOC Organization<br/>??&#160;European Economic Area -- Periodicals&#160;Social security -- Law and legislation -- European Union countries -- Periodicals&#160;Social security -- Law and legislation -- Switzerland -- Periodicals&#160;Social legislation -- European Union countries -- Periodicals&#160;Social legislation -- Switzerland -- Periodicals<br/>????&#160;Luxembourg : Office for Official Publications of the European Communities, 2006-<br/>???&#160;????<br/> ??????????? ent://SD_ILS/0/SD_ILS:390497 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;???<br/>???&#160;??<br/> Tourism statistical pocketbook ent://SD_ILS/0/SD_ILS:410203 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Statistical Office of the European Communities<br/>??&#160;Tourism -- European Union countries -- Statistics -- Periodicals<br/>????&#160;Luxembourg : Office for Official Publications of the European Communities, c2006-<br/>???&#160;????<br/> ?????????? : ?? ent://SD_ILS/0/SD_ILS:462322 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;???. ???????, ?<br/>??&#160;???? -- ???? -- ???? -- ????<br/>????&#160;?? : ??????????, 2007-<br/>???&#160;????<br/> Disability and social participation in Europe ent://SD_ILS/0/SD_ILS:462570 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Statistical Office of the European Communities<br/>??&#160;People with disabilities -- Europe -- Social conditions -- Statistics&#160;People with disabilities -- Services for -- Europe -- Statistics<br/>????&#160;Luxembourg : Office for Official Publications of the European Communities, c2001-<br/>???&#160;????<br/> MISSOC-info : bulletin du systeme d'information mutuelle sur la protection sociale dans l' Union Europeenne ent://SD_ILS/0/SD_ILS:453483 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;MISSOC Organization<br/>??&#160;Social security -- European Union countries -- Periodicals&#160;Social security -- Law and legislation -- European Union countries -- Periodicals&#160;Public welfare -- European Union countries -- Periodicals&#160;Public welfare -- Law and legislation -- European Union countries -- Periodicals&#160;Human services -- European Union countries -- Periodicals<br/>????&#160;Luxembourg : Office des Publications Officielles des Communautes Europeennes, [1999?]<br/>???&#160;????<br/> La protection sociale dans les Etats membres de l'UE et de l'Espace economique europeen ent://SD_ILS/0/SD_ILS:454135 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;MISSOC Organization<br/>??&#160;Social security -- European Union countries -- Periodicals&#160;Social security -- Law and legislation -- European Union countries -- Periodicals&#160;Public welfare -- European Union countries -- Periodicals&#160;Public welfare -- Law and legislation -- European Union countries -- Periodicals&#160;Human services -- European Union countries -- Periodicals<br/>????&#160;Luxembourg : Office des Publications Officielles des Communautes Europeennes, [2001?]-<br/>???&#160;????<br/> Outside, inside ent://SD_ILS/0/SD_ILS:599408 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Pham, LeUyen.<br/>??&#160;Quarantine -- Social aspects -- Juvenile fiction.&#160;Epidemics -- Social aspects -- Juvenile fiction.&#160;Service industries workers -- Juvenile fiction.&#160;COVID-19 (Disease) -- Juvenile fiction.<br/>????&#160;New York : Roaring Brook Press, 2021.<br/>???&#160;??<br/>ISBN????????&#160;9781250798350<br/> Match me if you can ent://SD_ILS/0/SD_ILS:581320 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Smith, Tiana.<br/>??&#160;College students -- Juvenile fiction.&#160;Friendship -- Juvenile fiction.&#160;Dating (Social customs) -- Juvenile fiction.&#160;Young adult fiction.&#160;Dating services -- Fiction.<br/>????&#160;New York : Swoon Reads, 2019.<br/>???&#160;??<br/>ISBN????????&#160;9781250168719<br/> Public administration in the 21st century : a global south perspective ent://SD_ILS/0/SD_ILS:583600 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Basu, Rumki.<br/>??&#160;Public administration -- Developing countries.&#160;Developing countries -- Politics and government -- 21st century.&#160;Developing countries -- Economic conditions -- 21st century.<br/>????&#160;New York : Routledge/Taylor and Francis Group, 2019.<br/>???&#160;??<br/>ISBN????????&#160;9780367140090<br/> Social work and disasters : a handbook for practice ent://SD_ILS/0/SD_ILS:583573 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Alston, Margaret.<br/>??&#160;Social service -- Practice.&#160;Disaster relief.&#160;Disaster victims -- Services for.<br/>????&#160;Abingdon, Oxon : Routledge, Taylor &amp; Francis Group, 2019.<br/>???&#160;??<br/>ISBN????????&#160;9781138089549<br/> ?????15?????? : ??????? ??????? = Fuhong Society of Macau special commemorative edition of 15th anniversary: with 15 years of dedication to diversified social services we give wings to our dream of a diversified community ent://SD_ILS/0/SD_ILS:519859 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;???, ??<br/>??&#160;????&#160;??<br/>????&#160;?? ; ?????, 2018<br/>???&#160;??<br/>ISBN????????&#160;9789998191808<br/> Kissing games ent://SD_ILS/0/SD_ILS:581021 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Eglington, Tara.<br/>??&#160;Dating (Social customs) -- Fiction.&#160;Dating services -- Fiction.&#160;Friendship -- Fiction.&#160;High schools -- Fiction.&#160;Schools -- Fiction.<br/>????&#160;New York : Wednesday Books, 2018.<br/>???&#160;??<br/>ISBN????????&#160;9781250075260<br/> Playing Cupid ent://SD_ILS/0/SD_ILS:561615 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Meyerhoff, Jenny.<br/>??&#160;Dating services -- Juvenile fiction.&#160;Dating (Social customs) -- Juvenile fiction.&#160;Middle schools -- Juvenile fiction.&#160;Schools -- Juvenile fiction.<br/>????&#160;New York, NY : Scholastic Inc., c2017.<br/>???&#160;??<br/>ISBN????????&#160;9781338099225<br/> 501 ways to roll out the red carpet for your customers : easy-to-implement ideas to inspire loyalty, get new customers, and make a lasting impression ent://SD_ILS/0/SD_ILS:500887 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Cutting, Donna, 1966-<br/>??&#160;Customer loyalty.&#160;Customer relations.<br/>????&#160;Wayne, NJ : Career Press, Inc., c2016.<br/>???&#160;??<br/>ISBN????????&#160;9781632650238<br/> Hug your haters : how to embrace complaints and keep your customers ent://SD_ILS/0/SD_ILS:501415 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Baer, Jay, 1969-<br/>??&#160;Customer relations.&#160;Consumer complaints.&#160;Marketing.<br/>????&#160;New York : Portfolio/Penguin, c2016.<br/>???&#160;??<br/>ISBN????????&#160;9781101980675<br/> Binge ent://SD_ILS/0/SD_ILS:523116 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Oakley, Tyler, 1989-<br/>??&#160;Podcasters -- United States -- Anecdotes.&#160;Comedians -- United States -- Anecdotes.&#160;Conduct of life -- Humor.&#160;Oakley, Tyler, 1989-<br/>????&#160;New York : Gallery Books, 2016.<br/>???&#160;??<br/>ISBN????????&#160;9781501117701<br/> Social work and social welfare : an invitation ent://SD_ILS/0/SD_ILS:502792 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Berg-Weger, Marla, 1956-<br/>??&#160;Social service -- United States.&#160;Poor -- Services for -- United States.<br/>????&#160;New York : Routledge, Taylor &amp; Francis Group, 2016.<br/>???&#160;??<br/>ISBN????????&#160;9781138819498<br/> An anthropology of services : toward a practice approach to designing services ent://SD_ILS/0/SD_ILS:482062 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Blomberg, Jeanette Louise.<br/>??&#160;Customer services.<br/>????&#160;[San Rafael, California] : Morgan &amp; Claypool, c2015.<br/>???&#160;??<br/>ISBN????????&#160;9781608452019<br/> Social work : an introduction ent://SD_ILS/0/SD_ILS:424964 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Lishman, Joyce.<br/>??&#160;Social service -- Textbooks.&#160;Social workers -- Training of.<br/>????&#160;London : SAGE, 2014.<br/>???&#160;??<br/>ISBN????????&#160;9781446208892<br/> EaSI : novo programa conjunto da Uniao Europeia abrangendo o emprego e a politica social ent://SD_ILS/0/SD_ILS:319521 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Comissao Europeia. Direccao-Geral do Emprego, dos Assuntos Sociais e da Inclusao<br/>??&#160;Acesso ao Emprego&#160;Politica do Emprego&#160;EURES&#160;Mercado do Trabalho&#160;Programa Comunitario<br/>????&#160;Luxemburgo : Servico das Publicacoes da Uniao Europeia, 2014<br/>???&#160;??<br/>ISBN????????&#160;9789279335747<br/> Decision cases for advanced social work practice ent://SD_ILS/0/SD_ILS:322242 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Wolfer, Terry A.<br/>??&#160;Social case work -- United States -- Case studies&#160;Social work education -- United States -- Case studies&#160;Social service -- United States -- Case studies&#160;Social workers -- Training of -- United States -- Case studies<br/>????&#160;New York : Columbia University Press, c2014<br/>???&#160;??<br/>ISBN????????&#160;9780231159845<br/> Otherwise homeless : vehicle living and the culture of homelessness ent://SD_ILS/0/SD_ILS:322295 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Wakin, Michele<br/>??&#160;Homeless persons&#160;Homelessness -- United States&#160;Homeless persons -- Services for -- United States&#160;Housing policy -- United States<br/>????&#160;London : FirstForumPress, A division of Lynne Rienner Publishers, Inc., 2014<br/>???&#160;??<br/>ISBN????????&#160;9781935049876<br/> ?????????????????.?? : ?????? ?????? : ??? = 14th Asia pacific regional volunteer conference Macao : Allied volunteer efforts-being change agents in a risk society : proceedings ent://SD_ILS/0/SD_ILS:215003 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;?????????, ?<br/>??&#160;???? -- ??????&#160;?? -- ??????<br/>????&#160;Macau : ?????????(Association of volunteer Social Service Macao), [2014]<br/>???&#160;??<br/> Bursting bubbles ent://SD_ILS/0/SD_ILS:480667 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Sheldon, Dyan.<br/>??&#160;Children of the rich -- Juvenile fiction.&#160;Teenage girls -- Juvenile fiction.&#160;Student volunteers in social service -- Juvenile fiction.&#160;Young adult fiction.<br/>????&#160;London : Walker Books, 2014.<br/>???&#160;??<br/>ISBN????????&#160;9781406349108<br/> Five eyes on the fence : protecting the five core capitals of your business ent://SD_ILS/0/SD_ILS:482112 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Rose, Tony A.<br/>??&#160;Managerial economics.&#160;Capital.&#160;Industrial management.<br/>????&#160;New York : Business Expert Press, 2014.<br/>???&#160;??<br/>ISBN????????&#160;9781631570391<br/> Asset assessments and community social work practice ent://SD_ILS/0/SD_ILS:322339 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Delgado, Melvin<br/>??&#160;Social service&#160;Community organization&#160;Community health services -- Planning<br/>????&#160;Oxford : Oxford University Press, c2013<br/>???&#160;??<br/>ISBN????????&#160;9780199735846<br/> Birth in the age of AIDS : women, reproduction, and HIV/AIDS in India ent://SD_ILS/0/SD_ILS:316539 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Van Hollen, Cecilia Coale<br/>??&#160;AIDS (Disease) in pregnancy -- India&#160;Pregnant women -- Services for -- India&#160;HIV-positive women -- Services for -- India&#160;HIV infections -- Transmission -- India -- Prevention&#160;AIDS (Disease) -- Social aspects -- India<br/>????&#160;Stanford, California : Stanford University Press, c2013<br/>???&#160;??<br/>ISBN????????&#160;9780804784238<br/> The story of Facebook ent://SD_ILS/0/SD_ILS:316565 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Gilbert, Sara<br/>??&#160;Facebook (Electronic resource)&#160;Facebook (Firm) -- History&#160;Online social networks<br/>????&#160;Mankato, Minnesota : Creative Paperbacks, 2013<br/>???&#160;??<br/>ISBN????????&#160;9780898127614<br/> The Nature of the future : dispatches from the socialstructed world ent://SD_ILS/0/SD_ILS:318409 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Gorbis, Marina<br/>??&#160;Online social networks -- Economic aspects&#160;Social change<br/>????&#160;New York, NY : Free Press, c2013<br/>???&#160;??<br/>ISBN????????&#160;9781451641189<br/> The social innovation imperative : create winning products, services, and programs that solve society's most pressing challenges ent://SD_ILS/0/SD_ILS:308346 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Bates, Sandra M.<br/>??&#160;Branding (Marketing)&#160;Advertising -- Brand name products&#160;Reputation&#160;Leadership&#160;Communication<br/>????&#160;New York [etc.] : McGraw-Hill, 2012<br/>???&#160;??<br/>ISBN????????&#160;9780071754996<br/> The social media strategist : build a successful program from the inside out ent://SD_ILS/0/SD_ILS:308651 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Barger, Christopher<br/>??&#160;Social media -- Economic aspects&#160;Online social networks -- Economic aspects&#160;Public relations&#160;Customer service<br/>????&#160;New York : McGraw-Hill, 2012<br/>???&#160;??<br/>ISBN????????&#160;9780071768252<br/> ????????? ent://SD_ILS/0/SD_ILS:312206 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;???, ?<br/>??&#160;???? -- ??&#160;???? -- ??<br/>????&#160;?? : ???, 2012<br/>???&#160;??<br/>ISBN????????&#160;9789996590337<br/> Social work : the basics ent://SD_ILS/0/SD_ILS:320185 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Doel, Mark<br/>??&#160;Social service&#160;Social workers&#160;Social case work<br/>????&#160;London : Routledge, 2012<br/>???&#160;??<br/>ISBN????????&#160;9780415603997<br/> Macao men's health survey ent://SD_ILS/0/SD_ILS:306692 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Macau. Servi&ccedil;os de Sa&uacute;de<br/>??&#160;Health surveys -- Macau&#160;Social service&#160;Sa&uacute;de p&uacute;blica -- Macau&#160;Servi&ccedil;o social<br/>????&#160;Macao : Health Bureau of the Government of the Macao SAR, 2011<br/>???&#160;??<br/> ?????????? = Gabinete Coordenador dos Servicos Sociais Sheng Kung Hui Macau : 2011???? : service report 2011 ent://SD_ILS/0/SD_ILS:312100 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;???, ??<br/>??&#160;??????????&#160;Servico social&#160;Gabinete Coordenador dos Servicos Sociais Sheng Kung Hui Macau -- relatorio&#160;Educacao<br/>????&#160;Macau : ????????(Gabinete Coordenador dos Servicos Sociais Sheng Kung Hui Macau), 2011<br/>???&#160;??<br/>ISBN????????&#160;9789996586163<br/> ??????????2010???? = Gabinete Coordenador dos Servi&ccedil;os Sociais Sheng Kung Hui Macau 2010 service report ent://SD_ILS/0/SD_ILS:305592 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;???, ??<br/>??&#160;??????????&#160;Servico social&#160;Gabinete Coordenador dos Servicos Sociais Sheng Kung Hui Macau -- relatorio&#160;Educacao<br/>????&#160;?? : ??????????(Gabinete Coordenador dos Servi&ccedil;os Sociais Sheng Kung Hui), 2011<br/>???&#160;??<br/>ISBN????????&#160;9789993774983<br/> Twitter marketing : an hour a day ent://SD_ILS/0/SD_ILS:301715 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Thomases, Hollis, 1965-<br/>??&#160;Twitter&#160;Internet marketing&#160;Business communication&#160;Online social networks<br/>????&#160;Indianapolis, Ind. : Wiley Pub., 2010<br/>???&#160;??<br/>ISBN????????&#160;9780470562260<br/> ?????????? = Gabinete Coordenador dos Servicos Sociais Sheng Kung Hui Macau : 2009???? : 2009 service report ent://SD_ILS/0/SD_ILS:302104 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;??????????, ?<br/>??&#160;??????????&#160;Servico social&#160;Gabinete Coordenador dos Servicos Sociais Sheng Kung Hui Macau -- relatorio&#160;Educacao<br/>????&#160;Macau : ????????(Gabinete Coordenador dos Servicos Sociais Sheng Kung Hui Macau), 2010<br/>???&#160;??<br/>ISBN????????&#160;9789993774938<br/> Social science libraries : interdisciplinary collections, services, networks ent://SD_ILS/0/SD_ILS:375977 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Witt, Steve W.<br/>??&#160;Social science libraries&#160;Interdisciplinary research<br/>????&#160;Berlin ; New York : De Gruyter Saur, c2010<br/>???&#160;??<br/>ISBN????????&#160;9783110232141<br/> Focus on : participation and information of young people : youth in action programme ent://SD_ILS/0/SD_ILS:376106 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;European Commission. Directorate General for Education and Culture<br/>??&#160;Youth -- European Union countries -- Social conditions&#160;Youth -- Services for -- European Union countries<br/>????&#160;[Luxembourg : Office for Official Publications of the European Communities, 2010]<br/>???&#160;??<br/>ISBN????????&#160;9789279150111<br/> Empowered : unleash your employees, energize your customers, transform your business ent://SD_ILS/0/SD_ILS:303319 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Bernoff, Josh<br/>??&#160;Technological innovations -- Management&#160;Business enterprises -- Technological innovations&#160;Customer services -- Technological innovations&#160;Online social networks -- Economic aspects<br/>????&#160;Boston, MA : Harvard Business Press, 2010<br/>???&#160;??<br/>ISBN????????&#160;9781422155639<br/> Reconstitution of social work : towards a moral conception of social work practice ent://SD_ILS/0/SD_ILS:303849 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Ho, Yuk-ying, 1964-<br/>??&#160;Social service -- Moral and ethical aspects<br/>????&#160;New Jersey [etc.] : World Scientific, 2010<br/>???&#160;??<br/>ISBN????????&#160;9789814280747<br/> The world that changes the world : how philanthropy, innovation and entrepreneurship are transforming the social system ent://SD_ILS/0/SD_ILS:305524 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Cheng, Willie<br/>??&#160;Social service&#160;Social service -- Forecasting<br/>????&#160;Singapore : Wiley, 2010<br/>???&#160;??<br/>ISBN????????&#160;9780470827154<br/> Engage! : the complete guide for brands and businesses to build, cultivate, and measure success in the new web ent://SD_ILS/0/SD_ILS:307199 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Solis, Brian<br/>??&#160;Internet marketing&#160;Social media -- Economic aspects&#160;Customer relations&#160;Online social networks<br/>????&#160;Hoboken, N.J. : John Wiley &amp; Sons, 2010<br/>???&#160;??<br/>ISBN????????&#160;9780470571095<br/> Flip the funnel : how to use existing customers to gain new ones ent://SD_ILS/0/SD_ILS:307207 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Jaffe, Joseph, 1970-<br/>??&#160;Customer relations&#160;Business referrals&#160;Customer services<br/>????&#160;Hoboken, N.J. : John Wiley &amp; Sons, 2010<br/>???&#160;??<br/>ISBN????????&#160;9780470487853<br/> Ensuring accessibility and non-discrimination of people with disabilities : toolkit for using EU structural and cohesion funds ent://SD_ILS/0/SD_ILS:297414 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;European Commission. Directorate-General for Employment, Social Affairs and Equal Opportunities. Unit G.3.<br/>??&#160;Barrier free design -- European Union countries -- Handbooks, manuals, etc&#160;People with disabilities -- Services for -- European Union countries -- Handbooks, manuals, etc&#160;People with disabilities -- Services for -- Finance -- Handbooks, manuals, etc<br/>????&#160;Luxembourg : Office for Official Publications of the European Communities, 2009<br/>???&#160;??<br/>ISBN????????&#160;9789279117411<br/> A prisao do silencio ent://SD_ILS/0/SD_ILS:403481 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Hayden, Torey L., 1951-<br/>??&#160;Child psychotherapy -- Residential treatment&#160;Child mental health services&#160;Social work with children&#160;Adolescents -- Psychoses -- Psychotherapy -- Texts<br/>????&#160;Queluz de Baixo : Editorial Presenca, 2009<br/>???&#160;??<br/>ISBN????????&#160;9789722342070<br/> EURES : the story so far : matching jobs and skills in Europe for 15 years ent://SD_ILS/0/SD_ILS:375820 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;European Commission. Directorate-General for Employment, Social Affairs and Equal Opportunities<br/>??&#160;European Employment Services&#160;Labor mobility -- European Union countries&#160;Freedom of movement -- European Union countries<br/>????&#160;Luxembourg : Publications Office of the European Union, 2009<br/>???&#160;??<br/>ISBN????????&#160;9789279116650<br/> What would Google do? ent://SD_ILS/0/SD_ILS:295874 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Jarvis, Jeff, 1954-<br/>??&#160;Google&#160;Information technology -- Management&#160;Technological innovations&#160;Creative ability in business&#160;Management<br/>????&#160;New York, NY : Harper Business, 2009<br/>???&#160;??<br/>ISBN????????&#160;9780061709715<br/> ?????????? = Gabinete Coordenador dos Servicos Sociais Sheng Kung Hui Macau : 2008???? : 2008 service report ent://SD_ILS/0/SD_ILS:297305 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;??????????, ?<br/>??&#160;??????????&#160;Servico social&#160;Gabinete Coordenador dos Servicos Sociais Sheng Kung Hui Macau -- relatorio&#160;Educacao<br/>????&#160;Macau : ????????(Gabinete Coordenador dos Servicos Sociais Sheng Kung Hui Macau), 2009<br/>???&#160;??<br/>ISBN????????&#160;9789993796640<br/> ??????????2009-2010 Companha de sensibilizacao de alunos das instituicoes de ensino superior de Macau para o servico de voluntariado social(2009-2010) ent://SD_ILS/0/SD_ILS:192766 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;?????????<br/>??&#160;??<br/>????&#160;[Macau : ?????????(Gabinete de apoio ao ensino superior), 2009]<br/>???&#160;??<br/> Biennial report on social services of general interest ent://SD_ILS/0/SD_ILS:407576 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;European Commission. Directorate-General for Employment, Social Affairs and Equal Opportunities. Unit E.4<br/>??&#160;Human services -- European Economic Community countries -- Periodicals&#160;Human services -- Evaluation -- Periodicals<br/>????&#160;Luxembourg : Office for Official Publications of the European Communities, 2008.<br/>???&#160;????<br/> Management ent://SD_ILS/0/SD_ILS:307247 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Drucker, Peter F. (Peter Ferdinand), 1909-2005<br/>??&#160;Management<br/>????&#160;New York : Collins, 2008<br/>???&#160;??<br/>ISBN????????&#160;9780061252662<br/> ??????????2008-2009 Companha de sensibilizacao de alunos das instituicoes de ensino superior de Macau para o servico de voluntariado social (2008-2009) ent://SD_ILS/0/SD_ILS:192974 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;?????????<br/>??&#160;??<br/>????&#160;[Macau : ?????????(Gabinete de apoio ao ensino superior), 2008]<br/>???&#160;??<br/> Working with violence : policies and practices in risk assessment and management ent://SD_ILS/0/SD_ILS:288401 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Milner, Judith, 1941-<br/>??&#160;Risk assessment&#160;Social service -- Practice&#160;Violence -- Forecasting&#160;Violence -- Prevention<br/>????&#160;Basingstoke : Palgrave Macmillan, 2007<br/>???&#160;??<br/>ISBN????????&#160;9781403943071<br/> Panorama on tourism ent://SD_ILS/0/SD_ILS:326926 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;European Commission<br/>??&#160;Tourism -- European Union countries -- Statistics<br/>????&#160;Luxembourg : Official Publications of the European Communities, 2007<br/>???&#160;??<br/>ISBN????????&#160;9789279049019<br/> Working with families of the poor ent://SD_ILS/0/SD_ILS:289415 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Minuchin, Patricia<br/>??&#160;Family social work&#160;Social work with people with social disabilities&#160;Family psychotherapy&#160;Problem families -- Services for&#160;Poor -- Services for<br/>????&#160;New York [etc.] : Guilford Press, c2007<br/>???&#160;??<br/>ISBN????????&#160;9781593853471<br/> Slum travelers : ladies and London poverty, 1860-1920 ent://SD_ILS/0/SD_ILS:286286 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Ross, Ellen<br/>??&#160;Women social reformers -- England -- London -- History&#160;Women social reformers -- England -- London -- Biography&#160;Poor -- Services for -- England -- London -- History&#160;Social problems -- England -- London -- History&#160;London (England) -- Social conditions -- 19th century<br/>????&#160;Berkeley : University of California Press, 2007<br/>???&#160;??<br/>ISBN????????&#160;9780520249066<br/> Service and style : how the American department store fashioned the middle class ent://SD_ILS/0/SD_ILS:283533 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Whitaker, Jan<br/>??&#160;Department stores -- United States -- History -- 20th century&#160;Middle class -- United States -- History -- 20th century&#160;Department stores -- Social aspects -- United States -- History -- 20th century<br/>????&#160;New York : St. Martin's Press, 2006<br/>???&#160;??<br/>ISBN????????&#160;9780312326357<br/> Clinical assessment and diagnosis in social work practice ent://SD_ILS/0/SD_ILS:295203 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Corcoran, Jacqueline<br/>??&#160;Diagnostic and statistical manual of mental disorders&#160;Mental illness -- Classification&#160;Mental illness -- Diagnosis&#160;Psychiatric social work&#160;Social service<br/>????&#160;New York : Oxford University Press, 2006<br/>???&#160;??<br/>ISBN????????&#160;9780195168303<br/> Implementing the Community Lisbon programme : social services of general interest in the European Union ent://SD_ILS/0/SD_ILS:376032 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;European Commission. Directorate General for Employment, Social Affairs and Equal Opportunities.. Unit E.4<br/>??&#160;European Union countries -- Social policy&#160;Public welfare -- European Union countries&#160;Social service -- European Union countries<br/>????&#160;Luxembourg : Office for Official Publications of the European Communities, 2006<br/>???&#160;??<br/>ISBN????????&#160;9789279019449<br/> ??????????????? ent://SD_ILS/0/SD_ILS:72715 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Wodarski, J.S, ?<br/>??&#160;????<br/>????&#160;?? : ?????, 2005<br/>???&#160;??<br/>ISBN????????&#160;9787501948970<br/> There's strength in numbers : stories about teamwork and determination. ent://SD_ILS/0/SD_ILS:518094 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ??&#160;Determination (Personality trait) -- Juvenile fiction.&#160;Social service -- Teamwork -- Juvenile fiction.<br/>????&#160;New York : Disney Press, c2005.<br/>???&#160;??<br/>ISBN????????&#160;9780786835355<br/> Change the world for ten bucks : small actions x lots of people = big change ent://SD_ILS/0/SD_ILS:300202 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;We Are What We Do (Charity)<br/>??&#160;Voluntarism -- Great Britain&#160;Social service -- Great Britain<br/>????&#160;San Francisco, CA : Chronicle Books, 2004<br/>???&#160;??<br/>ISBN????????&#160;9780811868013<br/> The social work dictionary ent://SD_ILS/0/SD_ILS:295437 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Barker, Robert L<br/>??&#160;Social service -- Dictionaries&#160;Social service -- United States -- Dictionaries<br/>????&#160;Washington, DC : NASW Press, c2003<br/>???&#160;??<br/>ISBN????????&#160;9780871013552<br/> ????????? : ????????????????????????? = Administrative reform in asia : Proceedings of the international conference on reform in public administration and social services in Asia ent://SD_ILS/0/SD_ILS:265294 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;?????????????????????? (2004 : ??)<br/>??&#160;???? -- ?? -- ??????&#160;???? -- ?? -- ??????&#160;???? -- ?? -- ??????&#160;???? -- ?? -- ??????&#160;Administracao publica -- reforma -- Asia<br/>????&#160;Macau : ??????(Instituto Politecnico de Macau) : ??????(Direccao dos Servicos de Administracao e Funcao Publica), 2003<br/>???&#160;??<br/>ISBN????????&#160;9789993733577<br/> Educational supervision in social work : a task-centered model for field instruction and staff development ent://SD_ILS/0/SD_ILS:271960 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Caspi, Jonathan<br/>??&#160;Social work education&#160;Social service -- Field work&#160;Social workers -- In-service training&#160;Social workers -- Supervision of<br/>????&#160;New York : Columbia University Press, c2002<br/>???&#160;??<br/>ISBN????????&#160;9780231108539<br/> Systems and services for the Citizen : synopses of research projects : applications relating to environmental protection ent://SD_ILS/0/SD_ILS:375784 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;European Commission. Directorate-General for the Information Society<br/>??&#160;Information society -- European Union countries&#160;Information technology -- Economic aspects -- European Union countries&#160;Information technology -- Social aspects -- European Union countries&#160;Information technology -- Political aspects -- European Union countries<br/>????&#160;Luxembourg : Office for Official Publications of the European Communities ; Lanham, Md. : Bernan Associates [distributor], 2002<br/>???&#160;??<br/>ISBN????????&#160;9789289409971<br/> ??21?????????? = Ao encontro do sec. XXI desenvolvimento socio-demografico de Macau : 2002?????????????? ent://SD_ILS/0/SD_ILS:270477 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;??21?????????? : ?????????? (2002 : ??)<br/>??&#160;?? -- ?? -- ??????&#160;???? -- ??&#160;???? -- ??&#160;?? -- ????&#160;???? -- ??<br/>????&#160;Macau : ??????(Direccao dos Servicos de Estatistica e Censos), [2002]<br/>???&#160;??<br/> Social work and social care ent://SD_ILS/0/SD_ILS:249450 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Parrott, Lester<br/>??&#160;Social service -- Great Britain&#160;Public welfare -- Great Britain&#160;Social service -- Government policy -- Great Britain&#160;Great Britain -- Social policy.<br/>????&#160;London[etc.] : Routledge, 2002<br/>???&#160;??<br/>ISBN????????&#160;9780415239707<br/> The job creation potential of the service sector in Europe : final report 2000 ent://SD_ILS/0/SD_ILS:376018 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Anxo, Dominique.<br/>??&#160;Service industries -- Europe&#160;Job creation -- Europe&#160;Manpower policy -- Europe<br/>????&#160;Luxembourg : Office for Official Publications of the European Communities, 2001<br/>???&#160;??<br/>ISBN????????&#160;9789289406031<br/> ???? : ???? = Caritas' Service : A different outlook on life ent://SD_ILS/0/SD_ILS:246732 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;???, (Thamsir,Chendra), ??<br/>??&#160;Caritas de Macau&#160;Deficientes&#160;Assistencia social&#160;Idosos&#160;Pobres<br/>????&#160;Macau : ????(Caritas de Macau), 2001<br/>???&#160;??<br/>ISBN????????&#160;9789993764427<br/> Catch the spirit : teen volunteers tell how they made a difference ent://SD_ILS/0/SD_ILS:276641 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Perry, Susan K., 1946-<br/>??&#160;Voluntarism -- United States -- Juvenile literature&#160;Teenage volunteers in social service -- United States -- Interviews<br/>????&#160;New York [etc.] : Grolier Publishing, c2000<br/>???&#160;??<br/>ISBN????????&#160;9780531118832<br/> Managing public services : crises and lessons from Hong Kong ent://SD_ILS/0/SD_ILS:252768 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Huque, Ahmed Shafiqul<br/>??&#160;Public administration&#160;Government business enterprises -- Management<br/>????&#160;Hampshire : Ashgate Publishing, 2000<br/>???&#160;??<br/>ISBN????????&#160;9780754611288<br/> Local authority social services : an introduction ent://SD_ILS/0/SD_ILS:251571 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Hill, Michael<br/>??&#160;Social work -- Great Britain<br/>????&#160;Oxford : Blackwell Publishers, 2000<br/>???&#160;??<br/>ISBN????????&#160;9780631209478<br/> The British social services ent://SD_ILS/0/SD_ILS:341503 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Owen, A. D. K.<br/>??&#160;Politica colonial britanica -- assistencia social -- servicos<br/>????&#160;Calcutta : Longmans and Green, [19??]<br/>???&#160;??<br/> IDA : protection des donnees : secteurs de la sante et de la securite sociale : annexe au rapport annuel 1998 (XV D/5047/98) du groupe de travail etabli par l'article 29 de la directive 95/46/CE ent://SD_ILS/0/SD_ILS:266992 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;European Commission. Directorate-General XV. Internal Market and Financial Services<br/>??&#160;Social security -- European Union countries<br/>????&#160;Luxembourg : Office des publications Officielles des Communautes europeennes, 1999<br/>???&#160;??<br/>ISBN????????&#160;9789282843031<br/> Genese, emergencia e institucionalizacao do servico social portugues ent://SD_ILS/0/SD_ILS:247695 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Martins, Alcina Maria de Castro<br/>??&#160;Servico Social&#160;Assistencia Social -- Portugal<br/>????&#160;[s.l] : Fundacao Calouste Gulbenkian : Fundacao para a Cienia e a Tecnologia, 1999<br/>???&#160;??<br/>ISBN????????&#160;9789723108323<br/> Europe's research at the service of its people : main conclusions of the Conference on Industrial Technologies, Toulouse 27-30 October 1997. ent://SD_ILS/0/SD_ILS:375959 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Conference on Industrial Technologies (1997 : Toulouse)<br/>??&#160;Research -- European Union countries&#160;Technological innovations -- European Union countries&#160;European Union countries -- Economic conditions&#160;European Union countries -- Social conditions<br/>????&#160;Luxembourg : Office for Official Publications of the European Communities, 1998<br/>???&#160;??<br/>ISBN????????&#160;9789282829752<br/> Os expostos em Castro Verde entre 1887 e 1899 ent://SD_ILS/0/SD_ILS:335693 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Pascoa, Marta<br/>??&#160;Criancas portuguesas abandonadas -- Servico social -- Castro Verde (Portugal) -- 1887-1899&#160;Castro Verde (Portugal) -- Historia<br/>????&#160;Castro Verde : Camara Municipal de Castro Verde, 1998<br/>???&#160;??<br/>ISBN????????&#160;9789729639678<br/> Societal mechanisms for maintaining competence in old age ent://SD_ILS/0/SD_ILS:271828 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Willis, Sherry L.<br/>??&#160;Social work with older people&#160;Older people -- Services for&#160;Aging -- Psychological aspects&#160;Older people -- Psychology&#160;Old age assistance<br/>????&#160;New York, NY : Springer Publishing, c1997<br/>???&#160;??<br/>ISBN????????&#160;9780826196903<br/> As representacoes sociais da profissao de servico social : uma analise empirica em contexto autarquico ent://SD_ILS/0/SD_ILS:338846 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Negreiro, Maria Augusta Geraldes<br/>??&#160;Assistente Social<br/>????&#160;Lisboa : Instituto Superior de Servico Social, 1995<br/>???&#160;??<br/>ISBN????????&#160;9789728308001<br/> ??????????????? : ???????????????????????? = Facets of Macau families and challenges for social services ent://SD_ILS/0/SD_ILS:331897 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;???, ?<br/>??&#160;???? -- ??&#160;?? -- ??<br/>????&#160;Macau : ???????(Instituto de accao social de Macau), 1995<br/>???&#160;??<br/> Facets of Macau families and challenges for social services = ??????????????? ent://SD_ILS/0/SD_ILS:263379 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;???<br/>??&#160;Fam&iacute;lia chinesa&#160;Estudo&#160;Servi&ccedil;o Social&#160;Assist&ecirc;ncia Social&#160;Assist&ecirc;ncia m&eacute;dica<br/>????&#160;Macau : ???????(Instituto de Ac&ccedil;&atilde;o Social), 1995<br/>???&#160;??<br/> Relacoes nominais dos aposentados, pensionistas, reformados e deligados do servico aguardando aposentacao e reforma ent://SD_ILS/0/SD_ILS:386595 2024-09-28T08:17:15Z 2024-09-28T08:17:15Z ?? / ???&#160;Macau. Reparticao Provincial dos Servicos de Financas<br/>??&#160;Remuneracoes&#160;Previdencia Social<br/>????&#160;Macau : RPSF, [197-]<br/>???&#160;??<br/>