???? Customer services - ?????? Service industries SirsiDynix Enterprise https://webpac.library.gov.mo/client/zh_TW/webpac/webpac/qu$003dCustomer$002bservices$0026qf$003dSUBJECT$002509$0025E4$0025B8$0025BB$0025E9$0025A1$00258C$002509Service$002bindustries$002509Service$002bindustries$0026ps$003d300?dt=list 2024-09-21T00:34:56Z Profiting from services and solutions : what product-centric firms need to know ent://SD_ILS/0/SD_ILS:321559 2024-09-21T00:34:56Z 2024-09-21T00:34:56Z ?? / ???&#160;Zeithaml, Valarie A.<br/>??&#160;Service industries&#160;Manufacturing industries&#160;Production management&#160;New products<br/>????&#160;New York, NY : Business Expert Press, 2014<br/>???&#160;??<br/>ISBN????????&#160;9781606497487<br/> Productivity and service quality : an essential reading for service provider ent://SD_ILS/0/SD_ILS:258216 2024-09-21T00:34:56Z 2024-09-21T00:34:56Z ?? / ???&#160;Han, Flora<br/>??&#160;Service industries&#160;Customer services<br/>????&#160;Singapore[etc.] : Prentice Hall, 1996<br/>???&#160;??<br/>ISBN????????&#160;9789813076600<br/>