???? Culture - ?????? Biblioteca da Taipa - Customer relations.SirsiDynix Enterprisehttps://webpac.library.gov.mo/client/zh_TW/webpac/webpac/qu$003dCulture$0026qf$003dLIBRARY$002509Library$0025091$00253ATA$002509Biblioteca$002bda$002bTaipa$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026te$003dILS$0026ps$003d300?dt=list2024-09-30T01:58:04ZSurprise! : the secret to customer loyalty in the service sectorent://SD_ILS/0/SD_ILS:4821642024-09-30T01:58:04Z2024-09-30T01:58:04Z?? / ??? Magnini, Vincent P.<br/>?? Service industries -- Customer services. Customer relations. Surprise.<br/>???? New York : Business Expert Press, 2015.<br/>??? ??<br/>ISBN???????? 9781631571022<br/>Good profit : how creating value for others built one of the world's most successful companiesent://SD_ILS/0/SD_ILS:4878342024-09-30T01:58:04Z2024-09-30T01:58:04Z?? / ??? Koch, Charles G. (Charles de Ganahl), 1935-<br/>?? Management -- Philosophy. Value. Business ethics. Corporate culture. Customer relations.<br/>???? New York : Crown Business, 2015.<br/>??? ??<br/>ISBN???????? 9780804189323<br/>