Toyota Jidosha Kabushiki Kaisha -- Management Automobile industry and trade -- Japan -- Management -- Case studies Automobile industry and trade -- United States -- Management -- Case studies Leadership -- Case studies Customer services -- Case studies

Management Strategic planning Interpersonal communication Interpersonal relations Diversity in the workplace -- Management

Customer relations Consumer satisfaction

顧客關係管理

Customer services Customer services -- Terminology

Customer services Business names Brand name products

Marketing channels -- Management Delivery of goods -- Management Physical distribution of goods -- Management Customer services -- Management Industrial procurement

Customer services

Creative ability in business Industrial management Customer service Success in business

Tourism -- Marketing Travel agents

Customer services

Selling Customer services