Connecting with customers : how to sell, service, and market the travel product
INITIAL_TITLE_SRCH:
Connecting with customers : how to sell, service, and market the travel product
AUTHOR:
Mancini, Marc, 1946-
ISBN:
9780130933904
PUBLICATION_INFO:
Upper Saddle River, NJ : Prentice Hall, c2003
PHYSICAL_DESC:
ix, 214 p.
GENERAL_NOTE:
Includes bibliographical references and index
SUBJECT:
| Tourism -- Marketing |
| Travel agents |