Tourism marketing : quality and service management perspectives
INITIAL_TITLE_SRCH:
Tourism marketing : quality and service management perspectives
AUTHOR:
Laws, Eric
ISBN:
9780826453365
PUBLICATION_INFO:
New York [etc.] : Continuum, c2002
PHYSICAL_DESC:
xiv, 243 p.
GENERAL_NOTE:
Includes bibliographical references and index
SUBJECT:
| Tourism -- Marketing |
| Tourism -- Marketing -- Case studies |