Catlette, Bill
Leadership Employee motivation Personnel management Employee morale Labor productivity
Hoboken, New Jersey : John Wiley & Sons, 2012
Books
9781118292730
Reichheld, Frederick F.
Constomer relations Consumers Job satisfaction Labor productivity Loyalty
Boston, MA : Harvard Business School Pres, c2001
Books
9781578516872
Cappelli, Peter
Comparative management Personnel management -- Case studies Organizational learning -- Case studies Organizational effectiveness -- Case studies Employee selection
New York [etc.] : Oxford University Press, c1999
Books
9780195128598
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