Crucial confrontations : tools for talking when stakes are high
INITIAL_TITLE_SRCH:
Crucial confrontations : tools for talking when stakes are high
AUTHOR:
Patterson, Kerry, 1946-
ISBN:
9780071401944
PUBLICATION_INFO:
New York, NY [etc.] : McGraw-Hill, 2002
PHYSICAL_DESC:
xv, 239 p.
GENERAL_NOTE:
Includes index
SUBJECT:
| International communication |
| Interpersonal relations |