Imagem da capa para Total quality management
Total quality management
INITIAL_TITLE_SRCH:
Total quality management
AUTHOR:
Besterfield, Dale H.
ISBN:
9780130993069

9780131228092
EDITION:
3rd ed.
PUBLICATION_INFO:
New Jersey : Prentice Hall, 2003
PHYSICAL_DESC:
640 p.
GENERAL_NOTE:
Includes bibliographical references and index
SUBJECT:
Total quality management
Quality control -- Standards
ISO 9000 Series Standards
ISO 14000 Series Standards
Management