E-service : 24 ways to keep your customers when the competition is just a click away
INITIAL_TITLE_SRCH:
E-service : 24 ways to keep your customers when the competition is just a click away
AUTHOR:
Zemke, Ron
Connellan, Tom
ISBN:
9780814406069
PUBLICATION_INFO:
New York[etc.] : Amacom, c2001
PHYSICAL_DESC:
341 p.
SUBJECT:
| Customer services |
| Internet marketing |
| Marketing |
| Electronic commerce |