How to tell anyone anything : breakthrough techniques for handling difficult conversations at work
INITIAL_TITLE_SRCH:
How to tell anyone anything : breakthrough techniques for handling difficult conversations at work
AUTHOR:
Gallagher, Richard S.
ISBN:
9780814410158
PUBLICATION_INFO:
New York [etc.] : AMACOM American Management Association, 2009
PHYSICAL_DESC:
xvii, 217 p. ; 23 cm
GENERAL_NOTE:
Includes index
SUBJECT:
| Business communication |
| Interpersonal communication |
| Conflict management |
| Conversation |