Satellite Meeting (2004 : Sao Paulo, Brasil)
Virtual customer Libraries -- Public relations -- Congresses Information services -- Marketing -- Congresses Customer relations -- Management -- Congresses Internet access for library users -- Congresses
Munchen : K.G. Saur, 2005
Books
9783598218453
Savard, Rejean, 1950-
Libraries -- Marketing -- Congresses Libraries -- Quality control -- Congresses Library education -- Congresses
Munchen : Saur, 2002
Books
9783598218293
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