1: Intentional -- Understanding and managing your presence of mind -- What are you thinking? -- Your actions are speaking so loudly I can hardly hear what you're saying -- Stopping the negativity loop -- Presence as perception -- 2: Forging strong relationships -- Go ahead, trip over your own perfectionism -- Trust: the ultimate gatekeeper -- What we can learn about emotional intelligence while riding an elevator -- A note to emailphiles, crackberry addicts, and turbotexters -- 3: Inspirational -- Communicating to build and motivate followership -- Inspiring change from the brain down -- From vision to visionary -- Declarations create possibilities -- Strategic shock value and other ways to create shining moments -- Bringing it all together: presence in a pinch -- Afterword.