Outstanding! : 47 ways to make your organization exceptional
INITIAL_TITLE_SRCH:
Outstanding! : 47 ways to make your organization exceptional
AUTHOR:
Miller, John G., 1958-
ISBN:
9780399156403
PUBLICATION_INFO:
New York : G.P. Putnam's Sons, 2010
PHYSICAL_DESC:
xiv, 206 p. ; 22 cm
ABSTRACT:
The bestselling author of "QBQ!" shows how anyone can use the unlimited potential of accountability to create an outstanding organization. Miller’s newest book offers practical ideas for creating a distinguished group with which customers will want to work.
SUBJECT:
| Organizational effectiveness |
| Organizational change |
| Customer services |
BIBSUMMARY:
The bestselling author of "QBQ!" shows how anyone can use the unlimited potential of accountability to create an outstanding organization. Miller’s newest book offers practical ideas for creating a distinguished group with which customers will want to work.