Dealing with difficult people
INITIAL_TITLE_SRCH:
Dealing with difficult people
AUTHOR:
Osborne, Christina
ISBN:
9780751312898
PUBLICATION_INFO:
London : Dorling Kindersley, 2002
PHYSICAL_DESC:
72 p. : ill. ; 18 cm
SERIES:
Essential managers
SERIES_TITLE:
Essential managers
GENERAL_NOTE:
Includes bibliographical references and index
SUBJECT:
| Problem employees |
| Employees -- Counseling of Personnel management |
| Supervision of employees |
| Conflict management |
| Customer relations |
| Interpersonal relations |