Goodman, John A.
Customer services Customer services -- Technological innovations Customer relations
New York : American Management Association, c2014
Books
9780814433881
McKain, Scott
Customer relations Customer services
New York : McGraw-Hill Education, c2014
Books
9780071822152
Blanchard, Kenneth H.
Customer services Customer services -- Management Customer relations
New York : McGraw-Hill, Education, c2014
Books
9780071819046
Blount, Jeb
Customer services Customer relations
Hoboken : John Wiley & Sons, Inc., c2013
Books
9781118433249
Lucas, Robert W.
Customer services Customer relations Consumer behavior -- Cross-cultural studies Cultural relations Intercultural communication
New York [etc.] : McGraw-Hill, 2011
Books
9780071748360
Stevens, Debra
Customer relations Customer services
London [etc.] : Pearson/Prentice Hall, 2010
Books
9780273738077
Jaffe, Joseph, 1970-
Customer relations Business referrals Customer services
Hoboken, N.J. : John Wiley & Sons, 2010
Books
9780470487853
Gee, Val
Customer services Customer relations
New York [etc.] : McGraw-Hill, 2009
Books
9780071625791
Glanz, Barbara A.
Customer loyalty Customer services Customer relations
New York : McGraw-Hill, c2007
Books
9780071484213
Heppell, Michael
Customer relations Consumer satisfaction
Harlow : Pearson Prentice Hall Business, 2006
Books
9780273707929
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