Dealing with difficult people : 24 lessons to bring out the best in everyone
INITIAL_TITLE_SRCH:
Dealing with difficult people : 24 lessons to bring out the best in everyone
AUTHOR:
Brinkman, Rick
Kirschner, Rick
ISBN:
9780071416412
PUBLICATION_INFO:
New York [etc.] : McGraw-Hill, c2003
PHYSICAL_DESC:
ix, 48, [7] p. ; 21 cm
SERIES:
McGraw-Hill professional education
SERIES_TITLE:
McGraw-Hill professional education
SUBJECT:
| Communication in personnel management |
| Psychology, Industrial |