74 Resultados Encontrados
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Gallo, Carmine
Customer services Consumer satisfaction Creative thinking
New York : McGraw-Hill, c2012
Books
9780071793209
Michelli, Joseph A., 1960-
Zappos.com (Firm) -- Management Customer service Mail-order business -- Management Electronic commerce -- Management Retail trade -- Management
New York : McGraw-Hill, c2012
Books
9780071749589
Barger, Christopher
Social media -- Economic aspects Online social networks -- Economic aspects Public relations Customer service
New York : McGraw-Hill, 2012
Books
9780071768252
Soudagar, Reza
Consumer satisfaction Customer relations -- Management Customer services -- Technological innovations
New York [etc.] : McGraw-Hill, 2012
Books
9780071786973
Evenson, Renee, 1951-
Customer services -- Management Executives -- Training of Time management Leadership Communication in management
New York [etc.] : AMACOM, 2012
Books
9780814417157
Shankman, Peter
Customer services Internet marketing Social media Online social networks
Indianapolis, Ind. : Que, c2011
Books
9780789747099
Chesbrough, Henry, 1956-
Customer services Technological innovations Recessions -- History -- 21st century
San Francisco, CA : Jossey-Bass, 2011
Books
9780470905746
Lucas, Robert W.
Customer services Customer relations Consumer behavior -- Cross-cultural studies Cultural relations Intercultural communication
New York [etc.] : McGraw-Hill, 2011
Books
9780071748360
Stevens, Debra
Customer relations Customer services
London [etc.] : Pearson/Prentice Hall, 2010
Books
9780273738077
Cram, Tony
Customer services Consumer satisfaction
London [etc.] : FTimes Prentice Hall, 2010
Books
9780273713012
Kuzmeski, Maribeth
Customer services Success in business
Hoboken, N.J. : John Wiley & Sons, 2010
Books
9781118156292
Miller, John G., 1958-
Organizational effectiveness Organizational change Customer services
New York : G.P. Putnam's Sons, 2010
Books
9780399156403
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