Soudagar, Reza
Consumer satisfaction Customer relations -- Management Customer services -- Technological innovations
New York [etc.] : McGraw-Hill, 2012
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9780071786973
Raynor, Michael E.
Disruptive technologies Creative ability in business Success in business
New York : Crown Business, 2011
Books
9780385531665
Williams, Luke, 1971-
Organizational change Creative ability in business Disruptive technologies Success in business
Upper Saddle River, N.J. : FT Press, 2011
Books
9780137025145
Christensen, Clayton M.
Health services administration Public health administration Disruptive technologies
New York : McGraw-Hill, c2009
Books
9780071592086
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