Leading the Malcolm Baldrige way
por
Kendall, Kay.
Leading the Malcolm Baldrige way
Kendall, Kay.
Bodinson, Glenn.
9781259588662
New York : McGraw-Hill, c2017.
x, 228 p. : ill. ; 24 cm
An introduction to Baldrige -- Why employee engagement matters -- Organizational culture and how it impacts employee engagement -- Drivers of employee engagement -- Using data to drive engagement -- When you're already a pretty good organization -- Maintaining momentum when facing a downturn -- The challenges of being a very large organization -- The challenges of being a very small organization -- Getting all of the senior leaders on board -- Confronting a culture of entitlement -- Employee engagement and the bottom line -- Common characteristics of the leaders of Baldrige award winning organizations -- Lessons learned about the journey -- Other benefits of preparing an application : teamwork and -- Leadership development -- Accelerating excellence.
Baldrige, Malcolm, 1922-1987.
Malcolm Baldrige National Quality Award.
Total quality management.
Leadership.
Organizational effectiveness.
Corporate culture.
Malcolm Baldrige National Quality Award.
Total quality management.
Leadership.
Organizational effectiveness.
Corporate culture.
Baldrige, Malcolm, 1922-1987.
Library | | | | Status |
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Biblioteca Central de Macau | 00780985 | 658.012.4 Ken | Colecções Gerais para Requisição | FC外文書區 |
Biblioteca da Seac Pai Van | 00780984 | 658.012.4 Ken | Colecções Gerais para Requisição | FC外文書區 |