Author / Creator
Goodman, John A.
Subject
Customer services Customer services -- Technological innovations Customer relations
Publication Information
New York : American Management Association, c2014
Format:
Books
ISBN
9780814433881
Author / Creator
McKain, Scott
Subject
Customer relations Customer services
Publication Information
New York : McGraw-Hill Education, c2014
Format:
Books
ISBN
9780071822152
Author / Creator
Blanchard, Kenneth H.
Subject
Customer services Customer services -- Management Customer relations
Publication Information
New York : McGraw-Hill, Education, c2014
Format:
Books
ISBN
9780071819046
Author / Creator
Blount, Jeb
Subject
Customer services Customer relations
Publication Information
Hoboken : John Wiley & Sons, Inc., c2013
Format:
Books
ISBN
9781118433249
Author / Creator
Lucas, Robert W.
Subject
Customer services Customer relations Consumer behavior -- Cross-cultural studies Cultural relations Intercultural communication
Publication Information
New York [etc.] : McGraw-Hill, 2011
Format:
Books
ISBN
9780071748360
Author / Creator
Stevens, Debra
Subject
Customer relations Customer services
Publication Information
London [etc.] : Pearson/Prentice Hall, 2010
Format:
Books
ISBN
9780273738077
Author / Creator
Jaffe, Joseph, 1970-
Subject
Customer relations Business referrals Customer services
Publication Information
Hoboken, N.J. : John Wiley & Sons, 2010
Format:
Books
ISBN
9780470487853
Author / Creator
Gee, Val
Subject
Customer services Customer relations
Publication Information
New York [etc.] : McGraw-Hill, 2009
Format:
Books
ISBN
9780071625791
Author / Creator
Glanz, Barbara A.
Subject
Customer loyalty Customer services Customer relations
Publication Information
New York : McGraw-Hill, c2007
Format:
Books
ISBN
9780071484213
Author / Creator
Heppell, Michael
Subject
Customer relations Consumer satisfaction
Publication Information
Harlow : Pearson Prentice Hall Business, 2006
Format:
Books
ISBN
9780273707929
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