Cover image for Outstanding! : 47 ways to make your organization exceptional
Outstanding! : 47 ways to make your organization exceptional
Title:
Outstanding! : 47 ways to make your organization exceptional
Author:
Miller, John G., 1958-
ISBN:
9780399156403
Publication Information:
New York : G.P. Putnam's Sons, 2010
Physical Description:
xiv, 206 p. ; 22 cm
Abstract:
The bestselling author of "QBQ!" shows how anyone can use the unlimited potential of accountability to create an outstanding organization. Miller’s newest book offers practical ideas for creating a distinguished group with which customers will want to work.
Subject:
Organizational effectiveness
Organizational change
Customer services
Summary:
The bestselling author of "QBQ!" shows how anyone can use the unlimited potential of accountability to create an outstanding organization. Miller’s newest book offers practical ideas for creating a distinguished group with which customers will want to work.