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Connecting with customers : how to sell, service, and market the travel product
Title:
Connecting with customers : how to sell, service, and market the travel product
Author:
Mancini, Marc, 1946-
ISBN:
9780130933904
Publication Information:
Upper Saddle River, NJ : Prentice Hall, c2003
Physical Description:
ix, 214 p.
General Note:
Includes bibliographical references and index
Subject:
Tourism -- Marketing |
Travel agents |