Customer focused process innovation : linking strategic intent to everyday execution
Title:
Customer focused process innovation : linking strategic intent to everyday execution
Author:
Hamme, David
ISBN:
9780071834704
Publication Information:
New York : McGraw-Hill, c2015
Physical Description:
xiv, 349 p. : ill. ; 24 cm
General Note:
Includes bibliographical references (page 337) and index.
Abstract:
Reveals methods for connecting your company's value creation processes to customer-desired products. This book shows you how to assess your current operational capabilities by visually depicting work streams and building a conceptual blueprint from your core value chain to the end consumer.
Subject:
| Reengineering (Management) |
| Organizational effectiveness |
| Organizational change |
| Diffusion of innovations |
| Industrial management |
Summary:
Reveals methods for connecting your company's value creation processes to customer-desired products. This book shows you how to assess your current operational capabilities by visually depicting work streams and building a conceptual blueprint from your core value chain to the end consumer.