Value-driven business process management : the value-switch for lasting competitive advantage
Title:
Value-driven business process management : the value-switch for lasting competitive advantage
Author:
Franz, Peter
Kirchmer, Mathias, 1963-
ISBN:
9780071791717
Publication Information:
New York [etc.] : McGraw-Hill, 2012
Physical Description:
xii, 223 p. : ill. ; 24 cm
General Note:
Includes bibliographical references and index
Contents:
Preface -- Strategy and planning for value-driven BPM -- Value-driven BPM : why you need it now -- The impact of value-driven BPM -- The process of process management -- Developing your roadmap to value-driven BPM -- How value-driven BPM optimizes the impact of process improvement initiatives -- Building a value-driven organization -- Building an organization for value-driven BPM -- Information technology for value-driven BPM -- Managing information models for value-driven BPM -- The present and the future of value-driven bpm -- Value-driven bpm in practice -- The future of value-driven BPM -- Predictions: Where are we going next with value-driven BPM? -- Prediction 1: The emergence of strong process leadership -- Prediction 2: Emerging market multinationals as adopters of value-driven BPM -- Prediction 3: Process-focused KPIs and visual performance management -- Prediction 4: Social networking and virtualization -- Prediction 5: Process-centric systems integration -- A new management philosophy -- List of figures and tables -- Abbreviations -- Bibliography -- Notes.
Subject:
| Business -- Data processing -- Management |
| Management information systems |
| Value analysis (Cost control) |
| Organizational effectiveness |