Communication the Cleveland Clinic way : how to drive a relationship-centered strategy for superior patient experience
Title:
Communication the Cleveland Clinic way : how to drive a relationship-centered strategy for superior patient experience
Author:
Boissy, Adrienne.
Gilligan, Timothy.
ISBN:
9780071845342
Edition:
1st ed.
Publication Information:
New York : McGraw-Hill Education, c2016.
Physical Description:
xxiii, 259 p. : ill., portraits ; 24 cm
Subject:
| Medical personnel and patient. |
| Patient-centered health care. |
| Interpersonal communication. |
| Physician and patient. |
| Medical ethics. |