Dealing with difficult people
Title:
Dealing with difficult people
Author:
Osborne, Christina
ISBN:
9780751312898
Publication Information:
London : Dorling Kindersley, 2002
Physical Description:
72 p. : ill. ; 18 cm
Series:
Essential managers
Series Title:
Essential managers
General Note:
Includes bibliographical references and index
Subject:
| Problem employees |
| Employees -- Counseling of Personnel management |
| Supervision of employees |
| Conflict management |
| Customer relations |
| Interpersonal relations |