Author / Creator
Khalil, Tarek M., 著
Publication Information
台北市 : 美商麥格羅.希爾國際 台灣分公司, 2002
Format:
Books
ISBN
9789574935123
Author / Creator
Dyche, Jill
Subject
Customer relations -- Management
Publication Information
Boston : Addison Wesley, 2002
Format:
Books
ISBN
9780201730623
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